Wait a few moments to see if the drive comes to its senses if not, restart your PC. First, Try the Software Eject Methodīefore you start panicking and getting desperate to retrieve the disc, begin sensibly by opening My Computer and right-clicking on the optical drive, selecting Eject. For assistance, refer to Updating Firmware - Blu-ray. As such, try to think back to how the device locked up, as this might indicate an underlying issue with your computer. Before troubleshooting, please ensure the following conditions are met: Make sure your Firmware is up-to-date.

Remember, however, that if your disc has become stuck, there may have been a reason for this happening. Several methods have been tried and tested to help you retrieve your stuck disc – so many, in fact, that they can be attempted in the order described below. Pretty much all that happens when your disc becomes stuck is that the tray will not open, likely due to a power or device driver issue. Thankfully, the answer to that last question in most cases is no. What happens when your DVD gets stuck in the tray? Can you remove it easily, or is it trapped in the drive until you can take your computer to a technician? When you make a purchase using links on our site, we may earn an affiliate commission.

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